1.2 If you have any queries about the policy, please get in touch with us using the contact details set out at our ‘contact us’ page or via firstname.lastname@example.org and we will do our best to answer your questions
2. Personal information collected
2.1 We will collect the following personal information from you:
Email address, postal address, telephone number;
credit or debit card numbers and expiry date.
3. Use of this information
3.1 We will use this information in order to:
administer your accounts with us;
process orders or applications submitted by you;
send you information about our products and services;
verify your identity;
carry out marketing analysis and make general improvements to our Site;
to obtain your views or comments on the services we provide ;
send you information we think you might find useful or which you have requested from us, including information about our products and services.
4. Sharing this information
4.1 We do not store credit card details nor do we share customer details any third parties.
5. Information automatically collected from your computer
5.1 Log files / IP addresses: When you visit the Site our web server automatically records your IP address.
5.2 We may also gather other information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
6. Cookies and similar technology
6.1 When you visit the Site we may store some information (commonly known as a “cookie”) on your computer. Cookies are small files of information which use a unique identification tag and are stored on your device as a result of using the Site or other services we provide to you. A number of cookies we use last only for the duration of your session and expire when you close your browser. Other cookies are used to remember you when you return to the Site and will last for longer.
A cookie helps you get the best out of the Site and helps us to provide you with a more customised service.
Necessary session management
managing your login session. This means, for example, that you can move easily from one page to another within the Site and your page requests are loaded in a smooth and secure manner without having to re-enter your details on each page;
collecting statistical information about how you use the Site so that we can improve the Site;
remembering that you have used the Site before; this means we can identify the number of unique visitors we receive to different parts of the Site;
storing your preferences and selections;
customising elements of the layout and/or content of the pages of the Site for you;
7. Information about other products and services
7.1 From time to time we may send you information about our products and services that we think may be of interest to you.
7.2 You can tell us to stop this at any time by sending an email to us.
8. Changes to your details
8.1 We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, you may do so at any time by contacting us.
9. Payment processing
9.1 Payment details you provide will be encrypted using our payment provider PayPal before they are submitted for use over the internet and your credit card details will not be stored.
10.1 We have implemented technology and policies to safeguard your privacy from unauthorised access and improper use.